Useful numbers and contacts

Here are some useful numbers which may help you in my constituency of Fylde. This page will be constantly updated. To include your organisation’s number, email:



Age UK. Tel: 0800 169 6565

Citizen’s Advice Fylde. Tel: 0300 330 1166 Website: Twitter: @FyldeCAB Facebook:

Fylde Borough Council One Stop Shop. All matters from housing to benefits and council services and policies. Tel: 01253 658658. Web:

Just Good Friends. Group combating loneliness and isolation. Meets three times weekly. Tel: 07557734233 Web:

Lancashire Young People’s Service – Fylde. Tel: 01253 720948 Web:

Lytham Hall. Tel: Web: 01253 736652

Lowther Pavilion. Tel: 01253 794221. Email: Web:

Lytham St Annes Civic Society. Tel: 01253 736287 Web:

Progress Housing Group. Housing provider. Tel: 01253 642000. Web:

Shelter Lancashire. Housing and homelessness charity. Tel: 0844 5151831 Web:

St Annes Pier. Tel: 01253 726841


Emergency Services

Ambulance. 999 for emergency calls only. Tel: 0845 112 0 999 (local rate) for general enquiries. Web:

Coastguard. 999 for emergencies only.

Fire. 999 for emergencies only. Lancashire Fire and Rescue Service can be contacted on 01772 862545 for all non-emergency purposes. All calls to 999 are recorded. Web:

Police. 101 to report crime that has happened and is not in progress, or to discuss police matters. If 101 is blocked by your provider, call 01772 614444. 999 or 112 are strictly for emergencies only where there is a threat to life, a crime is in progress, or fear of a crime to be committed imminently. 112 is a universal police number which can be called from mobile phones around the world to contact the local police force in a 999 situation. All calls are recorded and logged. Web:


Consumer Rights

Citizen’s Advice Fylde. Tel: 0300 330 1166 Website: Twitter: @FyldeCAB Facebook:

European Consumer Centre for Services. Legal rights on purchasing services eg travel, plumbing, accountancy. Tel: 08456 089494 Email: We:



Crimestoppers. Crime reporting and scam advice. Rewards may be given for information leading to an arrest. Details can be left anonymously. Tel: 0800 555 111. Web:

Neighbourhood Watch. Tel: 0116 402 6111. Web:



Charis Grants. Helps those struggling to pay fuel bills. Tel: 01733 421021 Web:

Energy Saving Advice Service. For grants eligibility. Tel: 0300 123 1234 Web: for energy efficiency check

Energy Saving Trust. Tel: 0300 1231234 Web:

Uswitch. Accredited to energy regulator Ofgem, 100 per cent  free and impartial. Tel: 0800 6888395 Email:

Ofgem. Web:

Warm Home Discount Scheme. For those on Guarantee Pension Credit or a low income. Tel 0345 6039439. Web:

Winter Fuel Payment Centre. Tel: 0345 9151515.



Citizen’s Advice Fylde. Always a good place to start. Tel: 0300 330 1166 Website: Twitter: @FyldeCAB Facebook:

Debt Advice Foundation. National debt advice and education charity offering free advice. Tel: 0800 6226151. Web:

Debt Counsellors Charitable Trust. Phone-based impartial advice. Tel: 0300 4562726. Web:

Financial Ombudsman Service. Free and impartial for complaints about a financial service. Tel: 0800 023 4567 Email: Web: Twitter: @financialombuds Facebook: Search Financial Ombudsman Service

Money Advice Service. This acts as a portal to many other services listed here. Web: www,

National Debtline. Live online help via web chat. Web:

Payplan. Debt advice and support to help people take charge of finances. Tel: 08002802816. Web:

Step Change. Charity dealing with debt advice. Tel: 0800 1381111. Best to visit website first to see budget form which needs to be filled out before call. Web:



Blackpool Teaching Hospitals NHS Foundation Trust. Based at Victoria Hospital. Tel: 01253 300000 Web:

Care Quality Commision. Inspector of care services. Tel: 03000 616161 Web:

Fylde and Wyre Clinical Commissioning Group. Oversees doctors’ surgeries and commissioning of services. Tel: 0800 0322424 Email:

Health Service Ombudsman. Tel: 0345 0154033 Email: Web:

Healthwatch Lancashire. Tel: 0300 3038811 Email: Web:

Lancashire Wellbeing Service. Help with  health and happiness. Tel: 03450 138208. Web:

Monitor. Health services regulator. Tel: 0203 7470000 Email: Web:

Neighbourhood Care Team. Via Fylde doctor surgeries. Joint care via community nurses and matrons etc to help people stay well for longer in their own homes. Tel: (01253) 955646 Web:

NHS111. Free seven-day-a-wek service to point patients to right place. Tel: 111

NHS England. Tel: 0300 3112233 Email:

N-Compass Advocacy Service. Helps all with mental and physical disabilities, also isolation. Tel: 03450 138208. Email: Web:

North Lancashire Stop Smoking Service. Tel: 01524 845145

Out-of-hours dentist. Tel: 01253 306378

Pharmacies. To find your nearest pharmace, see or text ‘pharmacy’ to 64746

Quit Squad. Tel: 0800 3286297 Web: Twitter: @lancashirecare

Walk-in Centre (GP). Whitegate Drive, Blackpool, FY3 9ES. Open 8am to 8pm seven days. Tel: 01253 953953

YWeight. Run by the YMCA and can take doctor referrals. Tel: (01253) 882105. Web:



Action Fraud. Tel: 0300 1232040 Website:

Citizen’s Advice consumer Service. Tel: 03454 040506

Lancashire Young People’s Service – Fylde. Tel: 01253 720948 Web: